OUR VISION

We strive to play a pivotal role in caring for our planet’s natural ecosystems, cultural heritage locations and communities.

OUR PRINCIPLES

Asia Cruise Services Network (ACSN) approach to business is guided by our awareness of the delicate path we must tread to remove any negative impacts to the environment by travelers today and in the future. We have always believed that tourism organizations should play a pivotal role in caring for the planet’s natural ecosystems, cultural heritage locations and communities, both at home and in places we visit.  As leaders in the industry, we make a pledge to the following principles of tourism management: Education, Inclusivity, Integrity, Transparency, Stewardship and Continuous Improvement. We continually seek to expand our ways of creating a sustainable planet and are fully committed to implementation of the principles and processes with the Travelife Sustainability in Tourism program. Our internal planning, our processes and our operational partnerships are carefully managed to deliver meaningful and impactful results for sustainability and conservation.

IMPORTANT ISSUES 

Asia Cruise Services Network (ACSN)—an ACSN member, Your Asia Local Expert—is a cruise network in Asia, an Alliance of Trusted Expertise formed in 2009 with a combined total of over 650 years of relevant experiences, with a collection of 16 experience & professional cruise handling gurus for Shore Excursions, Pre & Post, Overland Tour Programs, Passenger Turnaround & Port Agency Handling. We have always cared about ‘doing the right thing’ for the guests we serve, our dedicated and caring staff, the communities in which we work and for the greater good of the world we inhabit. We’ve approved and are executing a strategy to integrate best practices in social responsibility and to protect each destinations’ cultures and natural resources. We have also prioritized our active assistance to stamp out animal cruelty and using animals for entertainment, stop forced or child labour and bring prosperity to those less fortunate. As a business we will continue to make our operational footprint eco-friendlier, reduce waste, including single-use plastics, at our premises and through our operations, and support our local environment through a staff volunteering program.

OUR COMMITMENT & SCOPE

ACSN works as a team to educate and inspire the many visitors who explore our member’s destinations with encouragement to do so in a positive and sustainable manner. We want them to feel at home in each destination through learning about local customs, understanding traditions and appreciating social practices. We aim to show them how guests and hosts may honour and respect different cultures, faiths and ways of life by encouraging them to give something back so communities may thrive - such as eschewing goods using threatened species; purchasing souvenirs made of locally-made handicrafts and sustainable artisan products; paying attention to the well-being of wildlife and natural habitats and avoiding animal exploitation and rides; reducing energy consumption; and reminding everyone to be an emissary of our destination when returning home at the end of their trip, to tell of their stories, learnings and experiences. We acknowledge that we cannot control every third partner directly, but we do undertake to educate them of our policy and encourage them to align operating practices with our policy objectives. In every destination, we have a staff member dedicated to the local adoption of our plans for ourselves and our partners. They ensure we can consistently deliver on our mission and support implementation, overseeing and monitoring progress, liaising with our team and local peoples and evaluating our initiatives. Our team members are also integral to ensuring we meet our internal commitments in reducing waste, minimising single use plastics and saving energy.